Specifications and certificates
The most common question is about specifications: what thickness, hardness, or size is available? This site does not publish specifications, because no product detail page was opened and no specification was verified. The answer is therefore to describe the job, the setting, and the size in an inquiry, and to ask the supplier to confirm the specification for that item. That written confirmation, kept with the order, is the specification that counts.
The second most common question is about certificates. Certificates available upon request is the whole certificate statement on this site, because only badge pictures were found, without certificate text that could be quoted. A buyer who needs a certificate should name the use and the item in an inquiry, and ask which certificate, if any, can be provided for that item for that use.
Quantity, timing and samples
Quantity and timing questions follow the same pattern. Please confirm the minimum order quantity with the supplier before placing an order. Please confirm the lead time with the supplier before placing an order. Both points depend on the product line, the size, and the quantity, so they should be confirmed together, in writing, for the exact item described, before payment rather than after.
Sample questions are answered the same way. The shop record lists sample-based customisation, and a buyer who wants a sample should ask for a sample of the exact item and setting, and ask what the sample would show and what conditions apply. A sample judged in the actual setting is the most reliable step before a larger order, and the sample conversation should stay connected with the order conversation.
Company and founding dates
Questions about the company itself have short answers. The company name is Sanhe Great Wall Rubber Co., Ltd., as shown identically on the company website and the Alibaba company profile. The company is located in Hebei, China. The company telephone and email address are given on the contact page as company channels.
Questions about founding dates also have a careful answer. The company profile states it was established in 1984; the Alibaba profile lists a company registration date of 2001-02-03. Those two statements are kept side by side, attributed, because the sources do not explain how their dates were counted, and this site does not publish a single founding year as a fact.
Factories, production and choosing a line
Questions about factories and production are not answered with claims on this site, because no workshop or production claim was verified. The only company image used with a factual caption is the company gate exterior, captioned exactly as what it shows, and other pictures are captioned as the pictures themselves, not as evidence about a workshop or a warehouse. A buyer who needs production information should ask the supplier directly, in an inquiry.
Finally, a buyer who is unsure which line fits should start from the setting and the job, not from a material name, and should use the guides on this site to describe both before sending an inquiry. A message that names the product line or the setting, the size, the conditions, and the questions to be confirmed will usually get a faster and more complete answer than a message that leaves the setting unclear.
How to use this FAQ with the guides
This FAQ is a shortcut, not a substitute for the guides. A buyer with a flooring question should read the flooring guides, a buyer with a mining question the mining guide, and a buyer with a curtain question the curtain guides, because each guide works through the setting in more detail than a short answer can. The FAQ tells you where the answer lives; the guide tells you how to ask it well.
A buyer who has read the relevant guide and this FAQ should be able to write an inquiry in a few sentences: the product line or the setting, the size or area, the conditions, and the confirmations needed. That inquiry, sent through the form on the inquiry page, is the next step, and the supplier's written reply to it is the document that should be kept with the order.
Send an inquiry about rubber sheets and mats
Describe the sheet or mat you need, the setting it will be used in, and the questions you need answered before ordering.
Send an inquiry Contact detailsCertificates available upon request. Please confirm the specifications you need with the supplier before placing an order.