Company contact channels
The telephone number shown on the company website home page is (86)15932644073, and the email address shown there is [email protected]. Both are published here exactly as company channels. A buyer who telephones should be ready to describe the product line and the setting, because those two facts decide which questions the supplier needs to answer first.
A buyer who needs an address for a delivery, a visit, or a document should ask for it through the inquiry form or by email, and should treat any address received that way as the address to use, rather than looking for one on a page that does not carry it.
What to put in a written inquiry
A written inquiry works best when it answers four questions in plain language. First, which product line is it about, using the six names on this site. Second, where will the sheet or mat be used, and what will it sit on, sit under, or protect. Third, what size or shape is needed, or whether the piece will be cut to order. Fourth, what conditions it will face, such as wet floors, heavy traffic, or contact with oils or chemicals in general terms.
A buyer does not need to state a specification to ask a good question. In fact, asking the supplier to confirm the specification for a stated setting is safer than quoting a figure found elsewhere, because this site publishes no specifications and the supplier can match a recommendation to the setting described. The inquiry form asks for a name, an email address and a message, and the message box is the place for those four points.
Order quantity and lead time
Please confirm the minimum order quantity with the supplier before placing an order. Please confirm the lead time with the supplier before placing an order. Those two sentences are repeated on the inquiry page and on the order guidance page, because neither figure is published on this site and both figures can change with the product line, the size, and the quantity involved.
A buyer who confirms both points before paying avoids the most common ordering surprise, which is discovering after payment that a quantity or a date was assumed rather than agreed. The confirmation itself can be short: a reply that states the quantity and the date for the exact item described in the inquiry is enough, and it should be kept with the order.
Certificates and samples in the same conversation
Certificates available upon request. If a buyer needs a certificate for a particular use, the inquiry should name the use and ask which certificate, if any, the supplier can provide for that item. Asking in those terms is more useful than asking for a list of certificates in general, because a certificate that covers one product does not automatically cover another.
Samples work the same way. The Alibaba company profile records sample-based customisation, and a buyer who wants a sample should say so in the inquiry, name the product line, and ask what a sample would show and what it would cost to send. Sample conditions, like order quantities, are for the supplier to confirm, and this site does not publish them.
What happens after an inquiry is sent
An inquiry sent through the form on this site goes to the supplier as a written message with the buyer's name, email address and question. The buyer should keep a copy of the message sent, because the reply will refer back to the product line and the setting described, and a clear record makes it easy to compare replies if more than one supplier is asked.
If no reply arrives, a short follow-up that repeats the product line, the setting and the original question is usually more effective than a new message that starts again. The follow-up can also add any detail that was missing the first time, such as a size, a quantity range, or a date by which an answer is needed, so that the supplier can answer once and completely.
Send an inquiry about rubber sheets and mats
Describe the sheet or mat you need, the setting it will be used in, and the questions you need answered before ordering.
Send an inquiry Contact detailsCertificates available upon request. Please confirm the specifications you need with the supplier before placing an order.